Gens de Confiance
Gens de Confiance
Gens de Confiance
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Accessibility Statement

Context

Gens de Confiance is committed to making its website and digital services accessible in accordance with Article 47 of Law n° 2005-102 of 11 February 2005 on equal rights and opportunities, participation, and citizenship for people with disabilities.

This accessibility statement applies to the website www.gensdeconfiance.com as of 20 November 20 2025.

Compliance

The www.gensdeconfiance.com website is partially compliant with the General Accessibility Improvement Reference (RGAA 4.1), due to the non-conformities listed below.

Results

Compliance checks were performed on a sample of representative pages of the website. The audit was conducted in October 2025 by our teams, following the audit methodology recommended by the Interministerial Directorate for Digital Affairs (DINUM).

  • Pages audited: Home, Search, Messaging, User Profile, Listing, etc.

Non-Accessible Content

Some content is not accessible for the following reasons:

Non-Conformities

  • Some text contrasts do not meet the minimum required ratio.
  • Not all interactive components are usable with a keyboard.
  • Some images do not have relevant text alternatives.
  • Form navigation can be disrupted for screen readers.

Disproportionate burden

Some fixes require major structural redesigns of the product. A prioritization is underway in our product roadmap.

Drafting of this Statement

  • Date of the statement: 20 November 2025
  • Technologies used: HTML, CSS, JavaScript, PHP, Next.js, React, React Native.
  • Testing tools: Axe DevTools, Wave, VoiceOver.
  • Verification method: manual audit and tests supported by automated tools

Pages Included in the Verification

  • Homepage
  • Search page
  • Ad details page
  • Ad creation page
  • Messaging page
  • Tenant File creation page
  • User profile page

Feedback and Contact

If you are unable to access any content or service, you can contact our team at the following address to be directed to an accessible alternative or to receive the content in another format:

[email protected]

Feedback and Contact

If you notice an accessibility issue preventing you from accessing any content or functionality on the site, and you have contacted us but have not received a satisfactory response, you have the right to contact the Défenseur des droits (Defender of Rights, France’s independent human-rights ombudsman).

Our Commitment to Accessibility (2024 – 2026)

As part of our multi-year digital accessibility plan, Gens de Confiance has set the following objectives:

  • Achieve a compliance rate of 75% or higher across the entire site by the end of 2025
  • Integrate accessibility from the design phase in all new projects (Design System, components, mockups)
  • Update the accessibility statement at least every three years
  • Train the product, tech, and design teams in digital accessibility
  • Continuously improve the site’s accessibility through internal and external audits

Accessibility at Gens de Confiance

We incorporate accessibility into our product culture through:

  • An accessibility lead within our Product team
  • Regular awareness sessions (demos, talks, user testing)
  • An inclusive approach in recruitment and in the design of our interfaces